SOLUNHEIR NOTICE AT COLLECTION

WHAT WE COLLECT

• Identifiers and account information: email address, account identifier, and sign-in sessions.
• Account login credentials (sensitive personal information): email address and password. Your password is handled by our authentication provider and is never visible to SOLUNHEIR.
• Your responses and plans: Life Check and Priority Finder responses, results, plans and plan activity, “Not Fixing Yet” items, reflections, and preferences. Depending on what you choose to write, these may include sensitive information about your health, finances, relationships, or safety.
• Purchase information: checkout email, amount, payment status, and Stripe identifiers. Card details go directly to Stripe and are never received by SOLUNHEIR.
• Consent records: the version of the Terms and Privacy Policy you accepted, your confirmation that you are 18 or older, and when.
• Technical information generated by our hosting, analytics, and authentication providers: pages visited, referring page, browser and device type, and general location such as country.

WHY WE COLLECT IT

To create and secure your account, provide your SOLUNHEIR experience and results, maintain your plans and history, process purchases and refunds, send account messages, provide support, understand aggregate site traffic, prevent fraud, and comply with the law.

SALE AND SHARING

We do not sell your personal information or share it for cross-context behavioral advertising. We use sensitive personal information only to provide the Service and keep it secure.

HOW LONG WE KEEP IT

We keep your account information while your account is active. You can delete your account at any time, which immediately deletes it from our application database. We keep limited records longer only where reasonably necessary for legal, tax, accounting, security, fraud-prevention, or dispute-resolution purposes. Stripe and our infrastructure providers keep their own records under their own retention practices.

YOUR RIGHTS AND CONTACT

California residents and residents of certain other states may have privacy rights, described in Sections 15 and 16 of the Privacy Policy. To make a request, email connect@solunheir.com.